Terms of Service and Licence Agreement
This agreement is between you and Conquermental LLC ("Orren", "we") and governs your use of the Orren application and the Orren service. By installing or using Orren you agree to it. If you are using Orren for a company, you agree on that company's behalf and confirm you are able to.
1. What Orren is
Orren is a Mac application together with a hosted service. Your work is stored on your Mac, and a copy of your records is synchronised to Orren's servers so the service can answer questions about them. AI features run on Orren's infrastructure using Orren's own provider accounts. How that data is handled is described in the Privacy Policy, which forms part of this agreement, together with the Acceptable Use Policy and, where it applies, the Data Processing Addendum.
2. Your account
Your account is your email address. You are responsible for keeping access to that address secure and for everything done through your account. Tell us at once if you believe it has been used without your permission.
3. Your licence
- Trial. A trial gives you the full product for the trial period stated at sign-up, at no charge. When it ends, AI features pause until you buy a licence; your data stays accessible as described in section 8.
- Monthly, quarterly and annual licences run for the paid term and renew automatically at the end of it unless you cancel before renewal. Cancellation and refunds are governed by the Refund and Cancellation Policy.
- Lifetime licences are perpetual for the current major version of Orren and include updates within it. A future major version may be a paid upgrade.
- A licence is for one person. It may be activated on the Macs that person uses. You may move it between machines by deactivating one and activating another from Settings.
- If a payment fails, your licence remains active for a grace period of seven days while the payment is retried. If it still has not succeeded, AI features pause until it does.
4. What you may not do
- Reverse engineer, decompile or disassemble the software, except where the law permits it regardless of this clause.
- Copy, resell, rent, sublicense or otherwise make the software available to a third party.
- Share or circumvent a licence, or use one you did not lawfully obtain.
- Bypass or interfere with licensing, security, rate limits or access controls, or probe the service for vulnerabilities other than as our Security Policy permits.
- Use the software to build a competing product, or to copy its features, prompts or design.
- Use Orren in a way that breaks the Acceptable Use Policy, the rules of a platform you connect, or the law.
5. Your content, and the people in it
Your content is yours. We claim no ownership of it. You grant us only the permission needed to operate the service for you: to store, transmit and process your records so Orren can answer your questions and run the automations you build. That permission ends when you delete the content or ask us to delete your data.
Your records will include information about other people: your leads, your clients, the people who message you. You are responsible for having the right to hold and use that information, for the promises you have made to those people, and for complying with the privacy, marketing and recording laws that apply to you. Where those laws treat you as a controller and us as a processor, the Data Processing Addendum applies.
6. Connected platforms and automations
When you connect Instagram, YouTube, Google Calendar, Notion, Calendly or Stripe, you authorise Orren to act on your account within the access you granted, and you agree to that platform's terms as well as ours. Automations send messages from your account on the triggers you configure. Everything an automation sends is sent by you. You are responsible for its content, its timing and its recipients, and for stopping it. Orren enforces the messaging windows the platforms impose and may refuse to send where a platform's rules or the Acceptable Use Policy would be broken.
7. AI output
Orren's answers, summaries, judgements and drafts are produced by machine-learning models and can be wrong, incomplete or out of date. They are information, not advice, and you are responsible for checking anything you act on. Nothing Orren generates is sent to another person unless you built an automation that sends it or you sent it yourself.
8. If your licence lapses
AI features and automations pause. Your data stays accessible: you can open Orren, read your work and export all of it. Your synchronised records stay on our servers so that reactivating restores the rest; you can ask us to delete them at any time.
9. Recording
Orren can record and transcribe calls and meetings on your Mac. Many places require that everyone on a call consents to being recorded. It is your responsibility to know the rules where you and the other people are, and to tell them. Orren does not announce itself to the other participants.
10. Updates and beta features
Orren updates itself through an in-app update mechanism; updates may add, change or remove features. Features marked beta, early access or experimental are provided for evaluation, may change or disappear without notice, and are covered by the Beta Terms while they carry that label.
11. Availability
The service is provided as-is. We do not promise uninterrupted availability, and features that depend on third parties (model providers, Instagram, Google, Notion, Calendly, Stripe) depend on those third parties continuing to offer them on workable terms. We may suspend the service for maintenance, for security, or where we reasonably believe an account is being used in breach of this agreement.
12. Fees and taxes
Prices are stated at purchase and exclude taxes unless stated otherwise. We may change prices for future terms with at least 30 days' notice; a change never applies to a term you have already paid for. Payments are processed by Stripe.
13. Warranty disclaimer
To the extent the law allows, Orren is provided without warranties of any kind, express or implied, including fitness for a particular purpose, and we do not warrant that it will be error-free or that any output will be accurate.
14. Liability
To the extent the law allows, our total liability under this agreement is limited to the amount you paid for your licence in the twelve months before the claim. We are not liable for indirect or consequential loss, including lost profits, lost business or lost data, or for anything sent by an automation you configured. Nothing in this agreement limits liability that cannot be limited by law.
15. Indemnity
You will defend and indemnify us against claims arising from your content, from messages sent through your account or by your automations, from recordings you make, or from your breach of this agreement or of a connected platform's terms.
16. Ending it
You may stop using Orren at any time and may ask us to delete your account. We may end this agreement if you breach it, or on 30 days' notice if we discontinue the service, in which case we refund any prepaid term you will not receive. On termination you keep your local data and your right to export it; sections 4, 5, 7, 13, 14, 15 and 18 survive.
17. Changes to this agreement
When this agreement changes, the date at the top changes, and the app asks you to accept the new version before you continue. If you do not accept, you may stop using Orren and, if you are within a paid term, ask for a pro-rated refund of the remainder.
18. Governing law and disputes
This agreement is governed by the laws of the State of [STATE], United States, without regard to its conflict-of-law rules, and the courts of [STATE] have exclusive jurisdiction, except that either of us may seek an injunction anywhere to protect intellectual property or confidential information. If you are a consumer in a jurisdiction whose law gives you rights this clause would take away, those rights are not affected.
19. Contact
josh@conquermental.com. Conquermental LLC, [COMPANY ADDRESS].